Activities / Hotel - Front of House

Hotel - Front of House

Hotel - Front of House

Planning and organisingAdaptingLeadershipNumeracy

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  • https://www.revfine.com/front-office-department-in-hotel/

The scenarios · 8

  1. 1 As a front of house employee, what should you be prepared to help guests with? Choose all that apply.
  2. 2 How should you deal with the situation?
  3. 3 How should you greet them?
  4. 4 What should you answer?

4 more scenarios. Start the activity to play them all.